Nepal - Statistical User Satisfaction Survey 2017

Start	End	Cycle
2017-02-26	2017-05-29	N/A

Face-to-face [f2f]
A 5-day training programm for the enumerators was held on questionaire, manual, tablet operation and data entry procedure before conductiong the survey. The pre-test for the survey took place in Kavre district where 15 questionnaires were filled up. A total of 35 interviewers, 30 supervisors were used in this survey. Data collectioon took place over a period of about 3 months from 26 feburary 2017 to 29 may 2017. Each enumerator took on an average 20 minites to fill the questionaire. Some questionnair were received via email.

The survey employs both traditional paper questionnaire, and IT based CAPI, and eQuestionnaire through email. Paper questionnaires are used in districts outside Kathamndu, CAPI is used in Kathmandu valley and the pdf fill-in eQuestionnaire is sent to registered users located inside and outside of country via email. The questionnaire is divided into 7 sections as follows:

Section 1. Introduction
Section 2. Use of CBS data and publication
Section 3: Quality of CBS statistics
Section 4: User perspective in CBS website
Section 5: User perspective on CBS statistical services
Section 6: Services of CBS statistics office in district
Section 7: User's feedback

Name	Abbreviation	Affiliation
Statistical Offices	SOs	Central Bureau of Statistics
Central Bureau of Statistics	CBS	National Planning Commission secretariat, Government of Nepal

The field work of Kathmandu valley was supervised by supervisor team of publication, dissemination and library section of CBS. The field work in districts was supervised by head of Statisticsal office of respective district. Central supervisons from CBS were also conducted in selected disrticts for cross-check and validation of data.