Nepal - Statistical User Satisfaction Survey 2017

v01: Final data for internal use only

2017-07-14

The Statistical User Satisfaction Survey 2017 conducted by Central Bureau of Statistics (CBS), Nepal is the first of its kind. The main objective of the SUSS 2017 is to assess the level of satisfaction of users with the current state of official statistics produced by CBS. The other specific objectives are to access quality levels of services and products provided by CBS, examine service delivery systems, identify constraints and propose recommendations for improvement. Respondents of the survey are partner agencies of National Statistical System which supply or use data produced by CBS as well as national and international data user of CBS. The survey employs a purposive sample selection procedure from six groups of users affiliated to: 1. Government abd semi-government organizations, 2. NGO/INGO and international development parters, 3. Academic and research institutes, 4. Financial, business, trade and commercial organizations, 5. Media and press, 6. Political parties and civil societies. Users are selected from 49 districts of all 7 provinces where CBS statistics using agencies and organizations are located in greater numbers.The survey used both traditional paper questionnaires and modern IT based CAPI and email correspondence with e-questionnaires for data collection. The findings from the survey will be helptul to CBS for further improvement of quality of its future products and services.

Sample survey data [ssd]

Individual (user of statistical products and services of CBS, Nepal)